Discussion topic: Sky q installed today on demand and catch up not working
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Message posted on 15 Nov 2023 08:00 PM
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Sky q installed today on demand and catch up not working
Tried everything that has been suggested on previous posts with no luck.
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Message posted on 15 Nov 2023 08:13 PM - last edited: 15 Nov 2023 08:16 PM
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Re: Sky q installed today on demand and catch up not working
Hi @Nik5 "Not working" is too vague, we really need details of error messages, missing apps etc. I would make sure that you are on the latest software Q220 (or Q230). Look in System info under Settings.
Message posted on 15 Nov 2023 08:14 PM
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Re: Sky q installed today on demand and catch up not working
@Nik5 wrote:
Tried everything that has been suggested on previous posts with no luck.
@Nik5 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 15 Nov 2023 08:15 PM
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Re: Sky q installed today on demand and catch up not working
No catch up or online programmes to download. Only the 1 most recent showing.
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