Discussion topic: Sky q failing to record properly

This message was authored by: Simon1999999998 · ‎01 Aug 2023

My box records programs but they are always corrupted, the play back pauses and is distorted as well as the message " Software Issue" displayed on the recording description, anyone have any ideas

This message was authored by: TimmyBGood · ‎01 Aug 2023

@Simon1999999998

Probably hard drive-related: if you log a fault with Sky they will swap the box out by courier.

Remember to remove the viewing card before handing the box over.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Simon1999999998 · ‎01 Aug 2023

Thank you I will give that a go.

Discussion topic: Sky q failing to record properly

Sky q failing to record properly

All Replies

Re: Sky q failing to record properly

Re: Sky q failing to record properly

Was this discussion not helpful?

Search Sky Community

Start a new discussion