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Discussion topic: Sky q failing to record properly
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This message was authored by: Simon1999999998
Message posted on 01 Aug 2023 07:29 PM
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Sky q failing to record properly
My box records programs but they are always corrupted, the play back pauses and is distorted as well as the message " Software Issue" displayed on the recording description, anyone have any ideas
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Aug 2023 07:31 PM
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Re: Sky q failing to record properly
Probably hard drive-related: if you log a fault with Sky they will swap the box out by courier.
Remember to remove the viewing card before handing the box over.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Simon1999999998
Message posted on 01 Aug 2023 07:34 PM
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Re: Sky q failing to record properly
Thank you I will give that a go.
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