Sky q download issues

[Ytolluc]

Sky q box 4and a half months old will not download any content , wifi is connected and all other apps working fine. It says - Failed, No subscription. ......I have too many subscriptions

[Tom-W19]

Hi @Ytolluc 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147