Discussion topic: Sky q connecting to main router instead of boosters
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Message posted on 05 Jan 2025 01:52 PM
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Sky q connecting to main router instead of boosters
As my.main sky q box is a distance from the main router, the Sky engineer put some white boosters in. My Sky q keeps connecting to the main router thus a weak Internet connection instead of connecting to the boosters.
How do.i get the Skq Q to forget the main router do it won't connect.
I have already gone into settings and network connection, network setup and reset the connection which initially connect.to booster but then on its own re connects to main router.
How do I get the Sky Q to forget the main router so it doesn't have the option of connecting ?
Thanks in advance
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Message posted on 06 Jan 2025 09:03 AM
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Re: Sky q connecting to main router instead of boosters
Hi @Stuartjm
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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