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Discussion topic: Sky q box works in one room but not in other room.Both were connected and working with old sky boxes
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This message was authored by: Millie59
Message posted on 25 Jun 2025 03:28 PM
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Sky q box works in one room but not in other room.Both were connected and working with old sky boxes
Sky q box says not receiving satellite signal in second room but confirmed that there was a working satellite signal by plugging old sky box which worked.Any ideas why it works in one room but not in another?
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Jun 2025 03:35 PM
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Re: Sky q box works in one room but not in other room.Both were connected and working with old sky b
Hi @Millie59 If the old box (Sky+HD?) works then it shows it is picking up a standard signal, Sky Q requires a wideband signal which could be the reason why it cannot work.
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