@Kirstyf2 wrote:
I have been having issue connecting sky w to talk talk WiFi. This has been ongoing for a few days. I have tried resetting the box and resetting the wifi but nothing that I am doing seems to be working. This is affecting the main box which we have had for years, and the multi room box that we have which is about a month old.
Hi @Kirstyf2
First reset your broadband router.
On 3rd party broadband and your router does not have a reset button, reboot it by disconnecting the power lead for 30 secs and then reconnecting.
Wait until the router is completely back and running and then try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
On 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.
