Sky q box won’t connect to internet

[Adam44]

Sky Q box won't connect to internet 

[Chodley]

Going to need a little more to go on

[oldfella]

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@Adam44 wrote:

Sky Q box won't connect to internet 

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Hi @Adam44 

Assume this is your Main Q box.

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

[Adam44]

Hey how do I enter SSID number? 

[oldfella]

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@Adam44 wrote:

Hey how do I enter SSID number? 

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Using your remote control @Adam44 

[Chodley]

And you can use the number keypad like an old nokia mobile for quick entry