Sky q box won’t connect to broadband

[Emma115]

My internet went down in the middle of the night now my sky q box will not connect to the router however phones iPads etc are unaffected 

[idol+the+bear]

If you have Sky Broadband press the reset button on the back of the router (near the bottom) and wait for all the lights on the router to come back on Green. Then go back to the main Sky Q Box and search again for networks and your network should now show to connect to.