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Discussion topic: Sky q box won’t connect to broadband

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This message was authored by Lin60 This message was authored by: Lin60

Re: Sky q box won’t connect to broadband

Has anyone got back on there skyq box with bt broadband, mine been off for 3 days too.

This message was authored by Layabout This message was authored by: Layabout

Re: Sky q box won’t connect to broadband

Exactly the same thing has happened to my Q box. It always used to fall out after a few hours but now it's every 5 mins so pointless having Sky. I don't have Sky broadband and am beginning to suspect that is the problem. Have tried replacing the Q box but to no avail. Sky won't send an engineer out so sadly I will be cancelling my contact which is a shame as I've been with them for over 20 years 

This message was authored by Lin60 This message was authored by: Lin60

Re: Sky q box won’t connect to broadband

That's what am thinking it only works with sky Broad band, we have a engineer coming out on the 15th, but getting money back from them, as we said we would be leaving after 37 years. So I know what your going through so give them a call and see how you get on.

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