Discussion topic: Sky q box will connect with new voneus router but notthe Internet
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Message posted on 23 Oct 2023 02:32 PM
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Sky q box will connect with new voneus router but notthe Internet
We have been with bt and never had an problem with sky q box connection but due the the cost after bt and the speed we have moved to voneus every thing seems ot connect TV phones,ect but the sky q box connects to the broadband router but dose not connect to the Internet, having just spoke to voneus tried everything but still it won't connect any help
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Message posted on 23 Oct 2023 02:42 PM
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Re: Sky q box will connect with new voneus router but notthe Internet
Is that on a Voneus full fibre (FTTP) or a wireless internet (WISP) service?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 Oct 2023 02:45 PM
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Re: Sky q box will connect with new voneus router but notthe Internet
Voneus full fibre
Message posted on 23 Oct 2023 02:50 PM
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Re: Sky q box will connect with new voneus router but notthe Internet
OK, the main Q box might need a network reset, if you haven't done that already.
Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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