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Discussion topic: Sky q box very hot and continually resetting

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CathyS1
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This message was authored by CathyS1 This message was authored by: CathyS1

Sky q box very hot and continually resetting

‎30 Jul 2024 10:15 AM

Sky q box gets incredibly hot. Keeps on switching itself off and resetting 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky q box very hot and continually resetting

‎30 Jul 2024 10:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@CathyS1 

The first things to check are

  • is the box adequately ventilated?
  • you should be able to rest your hand flat on the top of the box.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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