Sky q box no picture . Cables and sockets all fine reboot done and switched off at mains o

[helenfb]

Full reset done on sky q box and still no picture.

[oldfella]

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@helenfb wrote:

Full reset done on sky q box and still no picture.

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Hi @helenfb 

If you have a green light on your Q box and you are sure that the HDMI  TV input on the TV is set correctly for your Q box

Then try pressing

Home 1 0 8 0 Home

on the Q remote.

This will set the mini to 1080i resolution.

If you don't have a green led 

Have you tried switching the Q box on by pressing the Standby button on the front right of the Q box (the Amber Led)?

If this brings the box on 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.