Discussion topic: Sky q box needs restarting every couple of hours

This message was authored by: SimonBuckley · ‎23 Oct 2023

Can't find recordings....hard drive failure messages...restart fixes for a short period but the reoccurs

This message was authored by: Laing1 · ‎23 Oct 2023

@SimonBuckley wrote:

Can't find recordings....hard drive failure messages...restart fixes for a short period but the reoccurs

@SimonBuckley try following the link below it should lead to allowing you to order a replacement box

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

This message was authored by: SimonBuckley · ‎23 Oct 2023

Thank-you....new box arriving tomorrow.

This message was authored by: Laing1 · ‎23 Oct 2023

@SimonBuckley wrote:

Thank-you....new box arriving tomorrow.

@SimonBuckley If its a doorstep swap by DPD then remember to TAKE YOUR VIEWING CARD OUT OF YOUR OLD BOX before handing your old box to DPD

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

Discussion topic: Sky q box needs restarting every couple of hours

Sky q box needs restarting every couple of hours

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