24 Jun 2023 07:24 PM
Everyday sky q box is losing connection and need to input password from router again
25 Jun 2023 08:44 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
25 Jun 2023 08:45 AM
Posted by a Superuser, not a Sky employee. Find out more
@Rodderslegend wrote:
Everyday sky q box is losing connection and need to input password from router again
Hi @Rodderslegend Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
27 Jun 2023 08:58 AM
Posted by a Sky employee
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
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