@Jay8 wrote:
Cannot make the Sky Q box do anything. Frozen on settings or skip but won't move.
@Jay8
try the following...
Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash you should then be able to dismiss the information screen by clicking on Skip & set up later
Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control your TV.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
