Sky q box keeps going to a black screen

[Stevj]

Cannot watch sky q main box can still watch mini box, as main box keeps going to a black screen

[Laing1 · Accepted solution]

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@Stevj wrote:

Cannot watch sky q main box can still watch mini box, as main box keeps going to a black screen

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@Stevj Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[Stevj]

I will certainly give it a try

[Stevj]

That's not sorted the issue

[Chris165]

Hi I have a similar issue how did you fix it ?