This discussion topic has been answered Discussion topic: Sky q box keeps going to a black screen
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Message posted on 16 Dec 2023 04:23 PM
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Cannot watch sky q main box can still watch mini box, as main box keeps going to a black screen
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Message posted on 16 Dec 2023 04:28 PM
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@Stevj wrote:
Cannot watch sky q main box can still watch mini box, as main box keeps going to a black screen
@Stevj Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 16 Dec 2023 04:28 PM
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@Stevj wrote:
Cannot watch sky q main box can still watch mini box, as main box keeps going to a black screen
@Stevj Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 16 Dec 2023 04:30 PM
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Re: Sky q box keeps going to a black screen
I will certainly give it a try
Message posted on 16 Dec 2023 04:52 PM
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Re: Sky q box keeps going to a black screen
That's not sorted the issue
Message posted on 11 Feb 2024 06:40 PM
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Re: Sky q box keeps going to a black screen
Hi I have a similar issue how did you fix it ?
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