Discussion topic: Sky q box keeps freezing on standby
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Apr 2023 08:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky q box keeps freezing on standby
My Sky Q gets stuck on standby all the time. After resetting multiple times , eventually comes on. After a while reverts to standby and does not come even when pressing the standby by button on the box.
keeps losing signal part way when on. Is this a faulty sky Q box ? Or another way of resetting needed.
Thank You.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Apr 2023 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky q box keeps freezing on standby
Hi @MPLM Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, do the same with any Mini boxes?
I used to have superpowers… But a therapist took them away.
Message posted on 28 Apr 2023 08:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky q box keeps freezing on standby
Thank You @Quoman7 for your suggestion. Have done as requested. Unfortunately problem is still there - with frequency of auto resetting increased by sky Q while watching TV - even before reaching the standby freeze. Have contacted sky who are sending a replacement box.
Note. Previously was just resetting sky q as per help info. This time did all you suggested. So It seems box is faulty.
have a nice day.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page