Sky q box is in standby and tv states no video avaliable

[Jackie512]

Tv looks as though it will come on then has no video avaliable on the screen and won't do anything

[oldfella]

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@Jackie512 wrote:

Tv looks as though it will come on then has no video avaliable on the screen and won't do anything

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Hi @Jackie512 

If your Q box is it standby then it will not connect to your television set

[oldfella]

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@Jackie512 wrote:

Tv looks as though it will come on then has no video avaliable on the screen and won't do anything

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Hi @Jackie512 

If your Q box still has an Amber led and will not turn on, Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.