@Steve0711 wrote:
We were sent a new sky q box and new card it has been working but wouldn't record anything so we started to reset now it has a constant red light and won't start sky services
Hi @Steve0711
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
Failing that
Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on
