Sky picture gone dark and different colours but normal tv is fine

[LL39]

Picture looks blue and red, really dark and distorted 

[Invisiblename · Accepted solution]

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@LL39 wrote:

Picture looks blue and red, really dark and distorted 

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Check that the HDMI cable between the Sky Q box & your TV is firmly in place. If that doesn't resolve it, try a different HDMI port on your TV.  After that, you could try a different HDMI cable.

it would also be a good idea to restart your Sky Q box by putting it in standby and then turning the power off at the mains, wait 30 seconds, then starting it up again.

[LL39]

Thank you, have managed to sort it now

[Invisiblename]

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@LL39 wrote:

Thank you, have managed to sort it now

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Was it the cable?

[LL39]

Not sure, checked all cables and turned off completely twice now seems to be back to normal