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Discussion topic: Sky not working at all and saying no satellite signal. Suddenly stopped working yesterday morning.

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This message was authored by Mamajojo69 This message was authored by: Mamajojo69

Sky not working at all and saying no satellite signal. Suddenly stopped working yesterday morning.

Sky stopped working yesterdays morning. Saying no satellite signal. 
Can't even access TV guide. 
I've turned everything off to try and reset but still same. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky not working at all and saying no satellite signal. Suddenly stopped working yesterday mornin

Posted by a Superuser, not a Sky employee. Find out more

@Mamajojo69 
If it displays no satellite signal take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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