Sky not receiving signal

[Alex013]

No signal posts already on your page not helpful 

[Alex013]

I have tried to cancel my sky by email. Could it have been done? No reply to my email request and sent it twice 

[Annie+UK]

Which Sky System do you have?

• Sky Plus (Sky Plus Forum)
• Sky Q (Sky Q Forum)

[caesarome]

@Alex013 

It is probably easier to use the messaging service if you don't want to call:

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

[daveNOS · Accepted solution]

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@Alex013 wrote:

No signal posts already on your page not helpful 

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@Alex013 If you've tried the troubleshooting and its not helped you will have to call Sky to request an engineer, be aware though there may be a lengthy wait time as there are fewer installers available than previous years.

You may have a quicker response by employing a local independent installer, this would obviously be at your own cost and would be your only option if you are a Sky+HD subscriber.