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Discussion topic: Sky not connecting after leaving Sky BB for EE

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This message was authored by MickyT1880 This message was authored by: MickyT1880

Sky not connecting after leaving Sky BB for EE

I recently left Sky BB for EE Fibre. Since then the main SkyQ box won't connect to the internet yet I've got 800mb in the room...? I'm going to dump Sky entirely if it isn't sorted.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky not connecting after leaving Sky BB for EE

Posted by a Superuser, not a Sky employee. Find out more

How are you trying to connect? Tried WPS?

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Sky not connecting after leaving Sky BB for EE

Posted by a Superuser, not a Sky employee. Find out more

Most likely the EE router will have a different SSID & passphrase to Sky's so you'll need to either change the router's details to those you used previously (if you set up your own) or change the Sky box's SSID & Passphrase to those of the EE router.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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