@MIldred39 Are you on a communal dish as you mention the whole building has no signal (presume you mean no Satellite Signal?)
This being the case it's not Sky's responsibility to fix a communal system but the landlord or management company.
You duplicate post has been removed as you already posted the issue here.
Nothing will happen inn response to a forum post either.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
