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Discussion topic: Sky movies

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janeybaby60
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This message was authored by janeybaby60 This message was authored by: janeybaby60

Sky movies

‎02 Jan 2024 06:52 PM

All sky movie channels are pixelating but all other channels are ok ! 

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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Sky movies

‎02 Jan 2024 06:58 PM

Posted by a Superuser, not a Sky employee. Find out more
@janeybaby60 wrote:

All sky movie channels are pixelating but all other channels are ok ! 

Hi @janeybaby60 

Looks like your Satellite dish is slightly misaligned 
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky movies

‎02 Jan 2024 06:58 PM

Posted by a Superuser, not a Sky employee. Find out more

@janeybaby60 

Any error message displayed suggesting a satellite signal issue? Are you experiencing bad weather? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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