20 Nov 2023 08:43 PM
I'd suggest fully rebooting the Sky Q main box.
Unplug from the wall for at least 30 seconds. At this point, pull out and re-seat the HDMI caples at the Q Box and the TV.
Now plug back in the Sky Q box power and follow the on-screen instructions. This can take up to 5 minutes, and hopefully, you're back up and running, pixel-free.
No problem. Browse or search to find help, or start a new discussion on Community.
Search Sky Community
Start a new discussion
On average, new discussions are replied to by our users within 90 minutesNew Discussion