20 Nov 2023 08:29 PM
I can download and watch the movie but can't watch live. All other channels are perfect
20 Nov 2023 08:43 PM
I'd suggest fully rebooting the Sky Q main box.
Unplug from the wall for at least 30 seconds. At this point, pull out and re-seat the HDMI caples at the Q Box and the TV.
Now plug back in the Sky Q box power and follow the on-screen instructions. This can take up to 5 minutes, and hopefully, you're back up and running, pixel-free.
Good luck.
20 Nov 2023 08:51 PM
Unfortunately it's still the same....
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