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Discussion topic: Sky movies is pixelating all other channels work ok.

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This message was authored by MikeBoddice This message was authored by: MikeBoddice

Sky movies is pixelating all other channels work ok.

I can download and watch the movie but can't watch live. All other channels are perfect 

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This message was authored by Ecosse This message was authored by: Ecosse

Re: Sky movies is pixelating all other channels work ok.

I'd suggest fully rebooting the Sky Q main box.

Unplug from the wall for at least 30 seconds.  At this point, pull out and re-seat the HDMI caples at the Q Box and the TV.


Now plug back in the Sky Q box power and follow the on-screen instructions. This can take up to 5 minutes, and hopefully, you're back up and running, pixel-free.

Good luck.


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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
MikeBoddice
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This message was authored by MikeBoddice This message was authored by: MikeBoddice

Re: Sky movies is pixelating all other channels work ok.

Unfortunately it's still the same....

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