09 May 2023 08:45 PM
I've got Sky Q, 2 mini boxes and a booster.
When someone is watching something on the main box on Disney+ or Paramount+ it causes the the sky mini boxes to skip when watching which is very frustrating.
Already had an engineer out once who changed some wifi settings but it's still not fixed the issue.
Has anyone else experienced this?
10 May 2023 09:04 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 May 2023 09:15 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
12 May 2023 09:18 AM
I'm still waiting for someone to reach out to me on chat as you advised.
14 May 2023 12:39 PM
Posted by a Sky employeeUpdate - Spoken to mundo about their technical issues.
15 May 2023 08:06 PM
Hi, I've still got the issue. Seems to happen in the evenings.
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