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Discussion topic: Sky mini boxes say waiting for tv schedule continiously

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This message was authored by Martinkop1 This message was authored by: Martinkop1

Sky mini boxes say waiting for tv schedule continiously

My 2 sky mini boxes say waiting for tv schedule continiously .

I have rebooted my broadband and rebooted all the sky Q boxes.

all the boxes have the ticks on to say it's working ok.

my main box is working fine .

thanks
martin

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini boxes say waiting for tv schedule continiously

Posted by a Superuser, not a Sky employee. Find out more

@Martinkop1 wrote:

My 2 sky mini boxes say waiting for tv schedule continiously .

I have rebooted my broadband and rebooted all the sky Q boxes.

all the boxes have the ticks on to say it's working ok.

my main box is working fine .

thanks
martin


Have you tried reconnecting them to your Q box @Martinkop1 

Try a Network Reset on the minis.  Start with the one nearest to your Main Q box.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

As you are on Sky Broadband if the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

When you carry out the Network reset on the second mini you can use the first mini for WPS if nearer than the main Q box.  Follow the same procedure for other mini.

Failing all of the above you may need a Sky Q WiFi Booster to position between the main Q box and the minis.

 

Martinkop1
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This message was authored by Martinkop1 This message was authored by: Martinkop1

Re: Sky mini boxes say waiting for tv schedule continiously

Thank you, all sorted now .

thank you for the help 

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