Sky mini box will not connect to router

[Debi68]

Sky mini box has previously worked ok but now getting message no up address? No change to router or wi fi settings. Have gone through all instructions multiple times and does not solve the issue

[Debi68]

Showing error MR 102

[Invisiblename]

---

@Debi68 wrote:

Sky mini box has previously worked ok but now getting message no up address? No change to router or wi fi settings. Have gone through all instructions multiple times and does not solve the issue

---

Who is your broadband provider?