Sky mini box slow to respond

[HarjinderKaur65]

Over the last 2 weeks my Sky Q box has responded very slowly to channel changes, TV schedule and recordings take several minutes to load, if at all.  Sky Q mini is connected via ethernet cable with 1gb p/s speeds but the main box is connected via wifi, never had issues before until the last few weeks tried resetting by seeing other discussions but nothing is working

So far I have done full power-off restarts on all devices, restarted router and sky boxes but to no avail.

[Laing1]

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@HarjinderKaur65 wrote:

Over the last 2 weeks my Sky Q box has responded very slowly to channel changes, TV schedule and recordings take several minutes to load, if at all.  Sky Q mini is connected via ethernet cable with 1gb p/s speeds but the main box is connected via wifi, never had issues before until the last few weeks tried resetting by seeing other discussions but nothing is working

So far I have done full power-off restarts on all devices, restarted router and sky boxes but to no avail.

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@HarjinderKaur65 You could try resetting the settings in the main Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1 then select
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote

then reboot your mini box 

[HarjinderKaur65]

Hi

The main sky q box is running fine, its the sky q mini box still responding slow, i did try your advice on the reset but not worked.