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This discussion topic has been answered Discussion topic: Sky mini box saying no sigal

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This message was authored by: Beaniesghirl

Sky mini box saying no sigal

Mini box saying no signal. Turned on and off few times. Main box saying connected


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This message was authored by: oldfella Answer

Re: Sky mini box saying no sigal

Posted by a Superuser, not a Sky employee. Find out more

@Beaniesghirl wrote:

Main box is saying it's connected but mini box has red light on 


Hi @Beaniesghirl 

Have you tried switching the mini on using the Standby button on the front right of the mini (the Amber led)?

If this turns the mini on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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This message was authored by: Daniel0210

Re: Sky mini box saying no sigal

Posted by a Superuser, not a Sky employee. Find out more

@Beaniesghirl 

No signal message normally comes from the TV. No satellite signal is linked to the box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
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This message was authored by: Beaniesghirl

Re: Sky mini box saying no sigal

Main box is saying it's connected but mini box has red light on 

This message was authored by: oldfella Answer

Re: Sky mini box saying no sigal

Posted by a Superuser, not a Sky employee. Find out more

@Beaniesghirl wrote:

Main box is saying it's connected but mini box has red light on 


Hi @Beaniesghirl 

Have you tried switching the mini on using the Standby button on the front right of the mini (the Amber led)?

If this turns the mini on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Did this answer not help you?

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