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Discussion topic: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - intern

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This message was authored by Tiki-Taka This message was authored by: Tiki-Taka

Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - intern

Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine & rebooted 

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This message was authored by Knittingnut This message was authored by: Knittingnut

Re: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - in

I have the same issue. Message on tv connected to mini sky q box reads Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem. 

This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - in

Posted by a Superuser, not a Sky employee. Find out more

@Tiki-Taka wrote:

Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine & rebooted 


Hi @Tiki-Taka 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

This message was authored by Knittingnut This message was authored by: Knittingnut

Re: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - in

I've just turned my tv and sky q box off at the electrical socket and back on and this has cleared the issue.

This message was authored by JGB1 This message was authored by: JGB1

Re: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - in

@oldfella, rosolved my remote issue!, thanks for your input!

This message was authored by Packard999 This message was authored by: Packard999

Re: Sky mini box not working - remote control doesn’t work and it won’t connect to the main box - in

The BT re code worked for me, totally crazy no updates made on TV or Q ... unless hidden in background batteries ok.  

thanks 

This message was authored by WiFi+just+stops This message was authored by: WiFi+just+stops

Sky q won’t work or connect to remote


@Tiki-Taka wrote:

Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine & rebooted 


To is coming on but the remote won't connect 

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