Sky mini box not activating and remote for mini box won’t work MR108 error

[Jacquimck]

Since I've had a new sky Q box, the sky mini box won't work. I've now got a message saying that 'there has been a problem activating your Sky Q mini box' with the error message MR108 and the remote won't work. 
I've followed the instructions from other queries (pressing numbers together) and that hasn't worked. 
Pleased help. 

[Tom-W19]

Hi @Jacquimck 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Jacquimck 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.