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This discussion topic has been answered Discussion topic: Sky mini apps Disney, Prime and Paramount picture plays but no sound on any. HDMI cable changed but

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Message posted on ‎10 Mar 2024 05:06 PM

Sky mini apps Disney, Prime and Paramount picture plays but no sound on any. HDMI cable changed but

Sky Q mini apps Disney, Prime and Paramount show video , But No sound on each. HDMI cable has been changed. Both power cables have been taken out for 30 seconds still no difference.

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Message posted on ‎11 Mar 2024 07:38 AM

Re: Sky mini apps Disney, Prime and Paramount picture plays but no sound on any. HDMI cable changed

Posted by a Superuser, not a Sky employee. Find out more
@Tony6077 wrote:

Sky Q mini apps Disney, Prime and Paramount show video , But No sound on each. HDMI cable has been changed. Both power cables have been taken out for 30 seconds still no difference.

Hi @Tony6077 Try changing the audio out on the SKYQ Mini box to "normal" ?

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Avatar for Quoman7
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Superuser
This message was authored by: Quoman7 Answer

Message posted on ‎11 Mar 2024 07:38 AM

Re: Sky mini apps Disney, Prime and Paramount picture plays but no sound on any. HDMI cable changed

Posted by a Superuser, not a Sky employee. Find out more
@Tony6077 wrote:

Sky Q mini apps Disney, Prime and Paramount show video , But No sound on each. HDMI cable has been changed. Both power cables have been taken out for 30 seconds still no difference.

Hi @Tony6077 Try changing the audio out on the SKYQ Mini box to "normal" ?

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I used to have superpowers… But a therapist took them away.
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Message posted on ‎12 Mar 2024 08:39 AM

Re: Sky mini apps Disney, Prime and Paramount picture plays but no sound on any. HDMI cable changed

Thought I had tried that. But had a brain freeze.

the setting the audio to normal in all 3 worked.

 

thank-you

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