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Discussion topic: Sky keeps loosing connection we have disconnect all appliances including internet hub worked for 2 d

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This message was authored by Podge1972 This message was authored by: Podge1972

Sky keeps loosing connection we have disconnect all appliances including internet hub worked for 2 d

Keep loosing sky connection to internet spoke to sky a few days go and suggested we turn off all appliances including internet leave for 15 minutes then turn them all on 

did this and worked for a few days this morning it was off again and got it also looses connection for a few seconds and back itself  this has been getting worse over a few weeks 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky keeps loosing connection we have disconnect all appliances including internet hub worked ...

Posted by a Sky employee

Hi @Podge1972 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky keeps loosing connection we have disconnect all appliances including internet hub worked ...

Posted by a Sky employee

We are still looking to help you @Podge1972 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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