@andy+3612 wrote:
Do I have to purchase a new subscription
Seems so if you want to keep your Q account and equipment @andy+3612
Best to contact Sky directly for your options.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
