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Discussion topic: Sky going black screen for a couple of seconds

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This message was authored by: Langley+Person

Sky going black screen for a couple of seconds

There seem to be a number of posts regarding this "black screen", but nothing seems to have sorted this problem out. I've tried all the recommended fixes, but it's still happening.
I pay for a number of services from Sky, & not having a resolution is annoying. 

Anyone else ??

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This message was authored by: Addie15

Re: Sky going black screen for a couple of seconds

Posted by a Sky employee

Hi there, @Langley+Person.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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This message was authored by: Langley+Person

Re: Sky going black screen for a couple of seconds

The final outcome was to contact LG as it's some with to do with their hardware

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