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Discussion topic: Sky glass tv now using sky q not working

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This message was authored by Ashleighhall This message was authored by: Ashleighhall

Sky glass tv now using sky q not working

Hello, we used to have sky glass but when moved house couldn't get wifi good enough to support it so downgraded to sky Q but keeping our glass tv. Now when we turn the tv on it keeps going to sky glass and not switching to hdmi and using our sky Q but then when we do get sky Q on the remote stops working, anyone had this before?

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Sky glass tv now using sky q not working

Posted by a Superuser, not a Sky employee. Find out more

Can you use the Sky Glass remote to change input to HDMI then use the Sky Q remote for the box?
I've found using the Q remote for anything other than changing volume or turning the TV on/off doesn't work. Changing the input is certainly out for me.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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