Unable to locate Sky Store Gift re email.

[Mark39]

@Sian57 I've added your post to an existing thread. You're not emailing Sky by posting in the Email forum. Please see the post marked as the 'Answer'.

[barry+corney]

i got a email from sky apologising for sky q going down and they gave a free movie from sky store how do i claim it has anyone else had the same email

[Daniel0210]

@barry+corney 

Yes. See the post marked as the answer. 

[PandJ2020]

Note, only until 31 May...

[barry+corney]

Hi thanks do i have to do that on my tv as i can't find it on my sky app

[PandJ2020]

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@barry+corney wrote:

Hi thanks do i have to do that on my tv as i can't find it on my sky app

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Yes.

[Skymaths]

Wow, we've been all over the menu and wouldn't have found it without your photo! Thanks Sky, however we not interested in any of that poor selection.

[QG67]

Been offered a free film on sky store due to issues with standby mode- followed the instructions in the email after switching off at the mains (again) but no free film - anyone else?

[SUSANJULIAN64]

Got a email saying sorry there was a problem with sky Q box on 15th may, said I could get a free movie as a apologie, said go to "sky gift on us" but can't find it? 

[Daniel0210]

@QG67 

Leave it a few hours or til tomorrow and try again.,

[Debster61]

I've followed the email on how to get a free film sky are offering as compensation for the glitch. The link doesn't exist 

[SKY1992bf]

@Debster61  follow the instructions within the post marked answer on this thread 

[Daniel0210]

@Debster61 

Potentially try again later / tomorrow.

[JimM1]

@SUSANJULIAN64 See this link.

Answered: Re: Sky gift on us | Sky Community

[Missej38]

Just received email re free buy and keep film in sky store but can't find them, instructions in email incorrect