22 Jan 2025 02:00 PM
I am upgrading my Sky broadband to Sky full fibre. Will my recorded programmes disappear?
22 Jan 2025 02:02 PM
Posted by a Superuser, not a Sky employee. Find out more@HARRY67 Upgrading broadband has no effect whatsoever on what is stored on a Sky Q box.
22 Jan 2025 02:02 PM
Posted by a Superuser, not a Sky employee. Find out more@HARRY67 Upgrading broadband has no effect whatsoever on what is stored on a Sky Q box.
22 Jan 2025 02:09 PM - last edited: 22 Jan 2025 02:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@HARRY67 wrote:
Will my recorded programmes disappear?
Only if you've opted to take Sky Glass or Sky Stream for subscription television viewing alongside the new broadband product.
22 Jan 2025 02:09 PM
Thank you.
22 Jan 2025 02:36 PM
22 Jan 2025 02:42 PM
Posted by a Superuser, not a Sky employee. Find out moreAs previous stated a different hub has no impact on programmes stored on your Sky Q box.
22 Jan 2025 02:45 PM - last edited: 22 Jan 2025 02:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@HARRY67 wrote:
- I've got another hub. Will that still keep the recorded programmes?
We seem to be at odds with terminology here
Hubs relate to broadband & used purely for networking
If you mean another SKY TV box then as before changing broadband/internet has no bearing on recordings on KY TV boxes (note : you have posted in SKY Q - if you have SKY Q then all recordings are stored on the Main box only anyway)
22 Jan 2025 02:50 PM
Yes I'm with Sky Q but I'm getting a new hub.
22 Jan 2025 03:33 PM
Posted by a Superuser, not a Sky employee. Find out moreThe recordings are stored on a hard disk inside the Q box.
22 Jan 2025 03:36 PM
That's great. Thanks everybody.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion