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Discussion topic: Sky finhd legacy gone

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This message was authored by stevie76 This message was authored by: stevie76

Sky finhd legacy gone

Hi, i have had the sky f1 channel free since it started through the hd legacy thing, anyway, last weekend for the baku race we recorded them all as we were away, but when we went to watch them it said "failed, no subscription". 

Has this happened to anyone else? I upgraded to add netflix to my sky account, is it because of this that i have now lost sky f1? I refuse to pay £18 extra a month for 1 channel! 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky finhd legacy gone

Posted by a Superuser, not a Sky employee. Find out more

@stevie76 wrote:

Hi, i have had the sky f1 channel free since it started through the hd legacy thing, anyway, last weekend for the baku race we recorded them all as we were away, but when we went to watch them it said "failed, no subscription". 

Has this happened to anyone else? I upgraded to add netflix to my sky account, is it because of this that i have now lost sky f1? I refuse to pay £18 extra a month for 1 channel! 


@stevie76 it may well be the fact you upgraded as Sky would have probably needed to change the base package that you have to Sky signature to add Netflix  and this would have removed any legacy packages you had. The person you spoke to should really have informed you this would happen 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky finhd legacy gone

Posted by a Superuser, not a Sky employee. Find out more

@stevie76 wrote:

is it because of this that i have now lost sky f1?


Yes.  (As NetFlix has a prerequisite of Signature which means any legacy subs are lost)

I am just another Sky customer and my views are my own
This message was authored by JohnGGG This message was authored by: JohnGGG

Re: Sky finhd legacy gone

The same here. I contacted sky and they were useless. Totally oblivious to me loosing the channel and only interested in selling an upgrade to all sky sports.

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