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Message posted on ‎10 Mar 2025 09:52 AM

Sky engineer due and I haven't have my sky q box delivered yet

Have already had an engineer up to house but she has had to arrange another visit as she couldnt fix the dish she didn't come with a sky q box am worried it has not been delivered or does the engineer bring it can someone help me please 🥺 

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Message posted on ‎10 Mar 2025 09:59 AM

Re: Sky engineer due and I haven't have my sky q box delivered yet

Posted by a Superuser, not a Sky employee. Find out more

@Hsmith 

For a new Sky Q installation the engineer brings the box, cables, remotes and any mini boxes ordered. The viewing card is normally sent through the post in advance but if it doesn't arrive in time the engineer usually has a spare in the van. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎10 Mar 2025 09:59 AM

Re: Sky engineer due and I haven't have my sky q box delivered yet

Posted by a Superuser, not a Sky employee. Find out more

@Hsmith 

For a new Sky Q installation the engineer brings the box, cables, remotes and any mini boxes ordered. The viewing card is normally sent through the post in advance but if it doesn't arrive in time the engineer usually has a spare in the van. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Hsmith

Message posted on ‎12 Mar 2025 08:21 AM

Re: Sky engineer due and I haven't have my sky q box delivered yet

Thanks so much for your help engineer did come out equipped with box thanks again 

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