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This discussion topic has been answered Discussion topic: Sky dish no reception due to neighbours scaffolding. Would Sky Stream be answer?

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This message was authored by: HMP17

Sky dish no reception due to neighbours scaffolding. Would Sky Stream be answer?

Have Sky Q and neighbours building works / scaffolding means we've had no signal for weeks. Cant even get Apps now. Nothing. Thinking of switching to Sky Stream. Would this solve the issue as it doesn't require a dish?


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This message was authored by: nigea99 Answer

Re: Sky dish no reception due to neighbours scaffolding. Would Sky Stream be answer?

Posted by a Superuser, not a Sky employee. Find out more

@HMP17 wrote:

Have Sky Q and neighbours building works / scaffolding means we've had no signal for weeks. Cant even get Apps now. Nothing. Thinking of switching to Sky Stream. Would this solve the issue as it doesn't require a dish?


hi @HMP17 

 

Yes you could switch to SKY Stream but note it is a different product in several ways and does need a good internet connection.

 

Unfortunately SKY Q does need a periodic 'Keep alive' signal which is sent via Satellite which is why apps & catch up cease.

 

You should be able to use SKY Go whilst you wait for the scaffolding to be removed

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This message was authored by: nigea99 Answer

Re: Sky dish no reception due to neighbours scaffolding. Would Sky Stream be answer?

Posted by a Superuser, not a Sky employee. Find out more

@HMP17 wrote:

Have Sky Q and neighbours building works / scaffolding means we've had no signal for weeks. Cant even get Apps now. Nothing. Thinking of switching to Sky Stream. Would this solve the issue as it doesn't require a dish?


hi @HMP17 

 

Yes you could switch to SKY Stream but note it is a different product in several ways and does need a good internet connection.

 

Unfortunately SKY Q does need a periodic 'Keep alive' signal which is sent via Satellite which is why apps & catch up cease.

 

You should be able to use SKY Go whilst you wait for the scaffolding to be removed

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This message was authored by: Daniel0210

Re: Sky dish no reception due to neighbours scaffolding. Would Sky Stream be answer?

Posted by a Superuser, not a Sky employee. Find out more

@HMP17 

In the short term have you asked your neighbour how long the scaffolding will be up for? 


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