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Discussion topic: Sky dish gone missing, SkyQ user, what are my options?

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This message was authored by DavidR1970 This message was authored by: DavidR1970

Sky dish gone missing, SkyQ user, what are my options?

I am a SkyQ user and recently has builders working on the house.  Due to a misunderstanding, the builders assumed our sky dish was an old one, and disconnected the dish and removed it.  And disposed of it. Therefore I have no signal for normal tv.

 

What are my options? I cannot seem to get through to Sky other than to book an engineer.  Should I book an engineer and explain to them what happened , or get a local company to install a new one?  Any idea of cost either way?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky dish gone missing, SkyQ user, what are my options?

Posted by a Superuser, not a Sky employee. Find out more

@DavidR1970 

Naughty of the builders! Did they agree to cover the cost of a replacement? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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