This discussion topic has been answered Discussion topic: Sky dish fell in storm,no satellite reception,will Sky sort it?
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Message posted on 04 Oct 2025 07:26 AM
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Our satellite dish blown down in Storm Amy last night.
Cables still attached but no satellite signal to Sky Q box.
Will a Sky engineer fix it and at what cost?
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Message posted on 04 Oct 2025 07:27 AM
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Message posted on 04 Oct 2025 07:27 AM
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Yes
£0
Message posted on 04 Oct 2025 07:39 AM - last edited: 04 Oct 2025 07:42 AM
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Re: Sky dish fell in storm,no satellite reception,will Sky sort it?
@Aberd-
And obviously following adverse weather wait times for an engineer will be significantly longer than usual especially with an already depleted Sky satellite engineer workforce.
You could enquire with a local satellite company as to wait times but get a quote as that will be at your own expense.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Message posted on 04 Oct 2025 07:41 AM
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Re: Sky dish fell in storm,no satellite reception,will Sky sort it?
@Aberd- wrote:Our satellite dish blown down in Storm Amy last night.
Cables still attached but no satellite signal to Sky Q box.
Will a Sky engineer fix it and at what cost?
Yes they will. I'd contact them asap though as they'll likely be very busy with similar situations. The wait time for an engineer could get lengthy.
You retain the option of paying a local satellite engineer to fix it instead if that is quicker.
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