Sky cinema not playing on sky q box but works on sky go on my phone

[Krismaker7]

Catch up and sky cinema works on my phone with sky go 

but won't play on TV via sky q box plays live tv  ok

[Addie15]

Hi there, @Krismaker7. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147