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This discussion topic has been answered Discussion topic: Sky channels and apps etc not working at all

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Message posted on ‎06 Apr 2023 09:44 PM

Sky channels and apps etc not working at all

We are totally unable to watch anything which isn't on Freeview. Sky TV channels, apps, even downloaded films etc are not working. Any thoughts?
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Message posted on ‎07 Apr 2023 08:35 AM

Re: Sky channels and apps etc not working at all

Found it... kids had knocked it out slightly when setting up xbox

 

Cheers

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Avatar for PandJ2020
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Message posted on ‎06 Apr 2023 10:15 PM

Re: Sky channels and apps etc not working at all

Posted by a Superuser, not a Sky employee. Find out more

What's your subscription and has it changed recently?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎06 Apr 2023 10:49 PM

Re: Sky channels and apps etc not working at all

Nothing has changed, and nothing in the app highlights there being an issue. 

 

We're on Signature with Cinema, and nothing has changed. It was working earlier today because my son was watching a film on it, and this evening its not working.

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Message posted on ‎06 Apr 2023 10:59 PM

Re: Sky channels and apps etc not working at all

Posted by a Superuser, not a Sky employee. Find out more

Strange, try a reboot first (power off then on again).

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎07 Apr 2023 12:05 AM

Re: Sky channels and apps etc not working at all

We have done. We even switched all the power off fully and back on and it's the same.

 

It says the card isn't inserted, but we don't have a card!

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Message posted on ‎07 Apr 2023 06:45 AM

Re: Sky channels and apps etc not working at all

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You have to have a card

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Message posted on ‎07 Apr 2023 08:35 AM

Re: Sky channels and apps etc not working at all

Found it... kids had knocked it out slightly when setting up xbox

 

Cheers

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Message posted on ‎19 Sep 2024 06:04 PM

Re: Sky channels and apps etc not working at all

All TV channels not working 

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Message posted on ‎19 Sep 2024 06:16 PM

Re: Sky channels and apps etc not working at all

Posted by a Superuser, not a Sky employee. Find out more
@Ahmed70 wrote:

All TV channel not working 

Have you turned your TV on?

I am just another Sky customer and my views are my own even if you don't like the answers
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