Sky channel 114 audio description Sky q

[johnmryan32]

Sky channel 114 sky comedy has audio description on regardless of settings. I have checked the settings on accessibility and the settings on the channel and audio description is turned off. Regardless, I can still hear audio description on this channel. Please note this is channel 114 sky comedy in Ireland so it's the standard definition of the channel. the higher definition version seems to be higher up on the EPG as they don't offer Irish advertising on the HD version.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[johnmryan32]

Hey. Ive no time to wait for an agent. But i will say this is an issue in Ireland for all customers. As i have witnessed it on multiple boxes here. Feel free to close the call.