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Discussion topic: Sky box won't connect to the Internet

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This message was authored by Stuart2212 This message was authored by: Stuart2212

Sky box won't connect to the Internet

Sky box won't connect to the Internet
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This message was authored by lettice This message was authored by: lettice

Re: Sky box won't connect to the Internet

Posted by a Superuser, not a Sky employee. Find out more

Might be wise to provide a bit more information on what is happening or if you have made any recent changes to your setup, router or broadband provider..

But, follow this Sky Q help article to see if it can help fix your problem;
Sky Q connectivity problems | Sky Help | Sky.com

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Liam+Doyle This message was authored by: Liam+Doyle

Re: Sky box won't connect to the Internet

After i changed my sky package yesterday i went home from work and had no internet

Stuart2212
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This message was authored by Stuart2212 This message was authored by: Stuart2212

Re: Sky box won't connect to the Internet

We had a power cut 7 days ago and every since the the green circle on the middle. Of the sky box as been blue. Internet is working via are phones a d laptops, but sky want record anything and it just says not connected we have tried going via setting and startup buy nothing has rectified it

This message was authored by lettice This message was authored by: lettice

Re: Sky box won't connect to the Internet

Posted by a Superuser, not a Sky employee. Find out more

@Liam+Doyle wrote:

After i changed my sky package yesterday i went home from work and had no internet


What was changed in your Sky package?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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