Sky box won't accept router password

[Karl75]

Hi, just changed to now TV for broadband. All my devices connect to the router but the sky box won't accept the password. I have triple checked it's right but it keeps saying it isn't 

[Chodley]

I've eacalated your query. Look out for a blue chat bubble.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Karl75.

[Addie15 · Accepted solution]

Update-We are closing this session now as this matter has been resolved. If there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.